Customer Support

We're not just the leader in ammunition technology—we also lead in customer service. Let the experts at Remington address any questions or concerns you might have.

Remington Ammunition and Remington Firearms are now two separate companies. For firearms questions, including parts and repairs, please visit www.remarms.com or call 844-736-2767. For Remington Firearms parts, visit https://gunrepaircenter.com/.

We will be closed June 30th-July 4th in observance of the 4th of July holiday to allow our employees to spend time with their families. Our response may be delayed. We appreciate your patience.

Customer Support Resources

Looking for something specific? Check out the Customer Support Resources below to get what you need—fast.

Hours

7 a.m. — 5 p.m. CST Monday through Friday

Online Customer Service

(800) 243-9700

For online inquiries, order status and web support. Phone orders not accepted. After posted business hours and on weekends, please leave a voicemail with your information or go to Contact Us to let us know how we can help you.

Product Services Support

(800) 243-9700

For ammunition questions or to speak with a Remington Product Services team member. After posted business hours and on weekends, please leave a voicemail with your information or go to Contact Us to let us know how we can help you.

Mailing Address

Ammunition & Components Plant
2592 Arkansas Hwy 15 N
Lonoke, AR 72086

Firearms Support, Parts, Repairs

(844) 736-2767

Do Not Sell My Info

Make a request under the California Consumer Privacy Act.
Do Not Sell or Share My Info call 800-285-0689

HOLIDAY CLOSURES

New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day After Thanksgiving
Christmas Eve
Christmas Day
New Year’s Eve

Rebate/Promotions Questions

Rebate status website: https://promotions.thekineticgroup.com