Remington 2 Year Limited Warranty
Who and what is covered by this warranty and for how long?
Remington warrants to you, the original purchaser of a new firearm, that for two years from the date of purchase in the United States or Canada, your Remington firearm will be free from defects in material and workmanship.
What will Remington do if you discover a defect?
If you make a claim within the warranty period following the instructions given in this warranty, we will, at our option, repair the defect(s), or replace the firearm at no cost to you. If we send you a new firearm, we will keep the defective one.
What must you do to make a claim under this warranty?
First, when you purchase your firearm, you must complete and mail the warranty registration card to us. Then, if you discover a defect, you must notify us or an authorized Remington warranty repair center before the end of the two-year period. You may either call or write to Remington at:
Remington Arms Company, LLC
Consumer Service Department
870 Remington Drive
P.O. Box 700
Madison, NC 27025-0700
PLEASE DO NOT RETURN FIREARMS TO THE ABOVE ADDRESS.
If we decide that it is necessary for you to return the firearm to the factory or an authorized warranty repair center, the sender must prepay freight. We will not accept C.O.D. shipments.
What is not covered by this warranty?
We will not cover damage of your firearm caused by:
- Failure to provide proper care and maintenance
- Accidents, abuse or misuse
- Barrel obstruction
- Hand loaded, reloaded or improper ammunition
- Unauthorized adjustments, repairs or modifications
- Normal wear and tear
What is excluded from this warranty?
Remington excludes and will not pay incidental or consequential damages under this warranty. By this we mean any loss, expense or damages other than to repair the defects in the firearm or replace the firearm. No implied warranties extend beyond the term of this written warranty. PLEASE NOTE: Some jurisdictions do not allow exclusion of incidental or consequential damages, or limitation on how long an implied warranty lasts, so the above exclusion and limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights.
Important Returns and Repairs New Policy Message
To provide enhanced repair and return service, we are now requiring that consumers contact our customer service team at: 800-243-9700 to obtain a Service Request Number (SRN) prior to shipping any product to the Company or Authorized Service Center. This will allow for improved tracking of returns and ensure all consumers benefit from a faster and more reliable process.
No return will be accepted without an SRN on the shipping label. Packages sent without the required SRN will not be accepted and marked Return to Sender.
NOTICE: It is illegal to ship a firearm with ammunition in the firearm or in the same packaging. Firearms and ammunition must be shipped separately.